Testimonials
This is what our Clients have to say....
Overall Impressions:
"Thank you, as always, for your courteous, prompt and superb expertise. It's always a pleasure to work with you."
"There doesn't seem to be a problem they can't solve. They try to offer a quick response to any problem. It is always a pleasant experience. Wonderful to work with."
"Dave is the Guru of the Mac."
"Outstanding support in all aspects of hardware and software applications. Skilled in quality website design and support. The staff has good critical thinking skills and is able to grasp new ideas quickly. Dave has complete knowledge of all of our computer business applications and has proven to be a creative problem-solver."
"Highlander Design to the RESCUE... they're the best!"
"I've enjoyed working with Dave at Highlander Design for the past couple of years. He has helped me immensely with installations, upgrades and problem solving on my Mac. When I finally gave in and switched to Mac OS X, Dave came over and spent a few hours with me. He helped me really understand the new OS. When I needed to upgrade my computer, he not only gave me great advice on what to do and how to do it, but his advice saved me from potential serious problems.
"Whenever I have an operating system, graphics, database or other Mac question, I call Dave and he always has the answer. He is bright, patient, and willing to do what it takes to help you and answer your questions. And, most importantly, he is very honest."
"A very reliable source for all computer problems. With the personal communication, including helpful answers by telephone, I feel confident of the quality and the integrity of the assistance received."
"Very professional and extremely knowledgable. Problems are fixed quickly without a lot of downtime."
"I would highly recommend Highlander Design for anyone needing Mac support!"
Memorable Experiences:
"The experience we were happiest with was the actual conversion of our entire office of two attorneys and 14 support staff from Windows based PCs to the Mac platform. Essentially completed in a weekend, we were up and running on Monday morning with MS Office, calendaring, email and internet service - just what we need to serve our clients.
"After months of research and interviews with Windows consultants, we contacted Dave for information on a Mac conversion. His recommendations for equipment and software were right on and based on our needs, not what he wanted to sell. Service has been great - prompt and correct - despite initial problems with our phone/internet provider. Ongoing support has not disappointed us - Dave is there when we need him but does not try to sell us service we do not need. Two thumbs up, 5 star service."
"I was impressed with Dave's advice on my emergency computer problems on the phone. He is very patient and went step by step and explained the solutions in a professional manner."
"The transfer of all data from an existing computer to its newer replacement in a speedy manner, and without a hitch."
"On many occasions, software and/or hardware errors kept our business from moving ahead. Highlander Design was always there to set us straight. Each experience we have had with Highlander Design has greatly increased our ability to create dynamic graphics that technically are media friendly. We value Highlander most because they will be there when downtime strikes to get us back into production."
"I converted my Tiger to Leopard and then bought a new Snow Leopard 27" iMac. Dave did the conversion and set up and everything works to a "T". Any and all questions were answered expediently."
"When we upgraded our hardware, Highlander Design handled the wiring plans and installed our equipment with the least inconvenience to our offices. When we moved to our new location, the same was accomplished."
"This is a belated thank you for taking the time to be so helpful and save me from a lot of dead ends. If there is such a thing as Karma, you deserve a richly rewarding life, in every important way."
Benefits to the Client:
"Answers to tough questions, dependability and committment to the project."
"An appreciation of a computer network that works and a network technician who is happy to share his knowledge to help us maintain that network."
"As we are not an organization comprised of professional computer users, it is very gratifying to have a service company, such as Highlander, provide us with the support that we need, in an understanding and timely fashion."
"I travel nationally every week for business. The fact that Dave can come to my office and spend several hours helping me when I happen to be available is of extreme benefit to me. I trust Dave. I view his services as a benefit to my business as he helps me become more proficient."
"David has been very informative regarding FileMaker scripts, and I have learned a great deal from his involvement. I'm not sure at all if I ever would have learned about this invaluable portion of FileMaker without his assistance."
"Honesty."